• APPOINTMENTS & BOOKING

• A non-refundable deposit is required to secure all appointments. This deposit will be applied to your final session as seen fit by your technician.

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• STUDIO ETIQUETTE

• This is a private studio, not a walk-in shop. Only clients with scheduled appointments will be allowed entry. Any guests must be limited to +1 unless discussed with the artist prior to.

• ! Front entry door must remained locked at all times !

• ! even if you’re going out to your car !

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• CONSULTATION, STENCIL & DESIGN PROCESS

• Be specific during your appointment! Second guessing is normal- specify details to your artist about what you like about the piece, or perhaps would not want in your design.

• Open communication is key, don’t hesitate to ask questions or voice concerns!​

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• TATTOO DESIGN & PRICING

• Prices vary based on design complexity, size, and placement. Certain areas may have extra costs.

• We will not tattoo symbols of hate or any tattoos that promote hate speech in any way.

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• HEALTH & SAFETY

• If you are feeling sick or unwell, please reschedule your appointment.

• We follow strict sanitation and sterilization procedures to ensure a safe & clean environment.

• If you have allergies to metals/minerals, moles, or asymmetrical skin patches, consult a doctor before booking.

• If you are pregnant, may be pregnant or breastfeeding, you cannot get tattooed.

• For clients who have recently given birth, we require a waiting period of at least 3 to 6 months postpartum to ensure proper healing and minimize any health risks. If breastfeeding, clients are encouraged to consult with a healthcare provider before scheduling a tattoo.​

• You must be 18 years or older to get tattooed in the state of Minnesota.​​

• Excessive sun exposure/sunburns within two+ weeks before your appointment may affect the outcome of your tattoo.

• Any lidocaine 5% or higher must be approved by the artist before use.

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• TATTOO AFTERCARE & TOUCH-UPS

• Tattoos can heal in unpredictable ways; give your skin two weeks before reaching out about touch-ups to allow for full healing.

• If you are unhappy with how your tattoo turned out, we can always adjust or add to it later!

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• PAYMENT & REFUNDS

• Deposits and payments are non-refundable.

• Touch-ups are available at the artist’s discretion within 6 months of the original appointment.

• Any after-pay/invoice given at the end of the session needs to be paid within 48 hours, or agreed upon in writing when the payment will be posted by.

• Hard Headz holds the right to enforce debt collection agencies if neglecting payment

• Pricing that was agreed upon from the beginning of the session, verbal agreement is deemed officiated, and can not change/negotiate the price after the fact.​

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HARASSMENT POLICY

Our tattoo shop is committed to maintaining a safe, respectful, and professional environment for both clients and staff.

We have a strict zero-tolerance policy for any form of harassment, including inappropriate comments, advances, or behavior.

All interactions must remain respectful and professional, regardless of personal preferences or interests.​ Any inappropriate behavior, comments, or advances toward the tattoo artist, or other technicians/clients, will result in the immediate termination of the session. The client upon signing this consent form agrees upon the professional boundaries and mutual respect required.

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Zero Tolerance for Sexual Harassment

Our tattoo shop maintains a zero-tolerance policy for any form of sexual harassment. This includes but is not limited to:

Unwelcome sexual advances or comments

Inappropriate or suggestive language or behavior

Unwanted touching or physical contact

Any actions that make our staff or clients feel uncomfortable or unsafe. We recognize that some individuals may have interests related to humiliation or degrading kinks; however, our shop operates solely as a professional tattoo establishment. Any attempt to engage in such behavior within our workspace is strictly prohibited. This policy also applies to clients requesting tattoos on or near genital areas, where professionalism and clear boundaries are paramount.

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Consequences of Violating the Policy

Any client or staff member found to be in violation of this policy will face the following consequences:

Immediate termination of the tattoo session or service.

A permanent ban from booking any future appointments at our shop.

In cases of severe misconduct, legal action may be pursued.

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Reporting and Resolution

All reports of harassment will be taken seriously and if opted, handled with confidentiality. Clients and staff are encouraged to report any incidents/issues/events to management immediately for prompt investigation and resolution.

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NO MODIFICATIONS OR ALTERATIONS BY OTHER ARTISTS

The client agrees not to modify, retouch, or have another artist alter the tattoo within the first healing period without consulting the technician or Owner of HARD HEADZ.

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DISPUTES & AGREEMENT TO TERMS

By scheduling and receiving a tattoo at Hard Headz, the client acknowledges that they have read, understood, and agreed to these policies and terms.

Signing this policy states that you understand that you have communicated everything to the artist and accept the terms and agreements.

Anything said or done during the appointment cannot be used against the artist in a derogatory way, either in person or online. Any defamation will be subject to legal action.

Any disputes will be handled in accordance with local/state laws.

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RIGHT TO REFUSE SERVICE

We reserve the right to refuse service for any reason, including but not limited to inappropriate behavior, poor hygiene, being under the influence, or unrealistic expectations.